Al Rayyan Institute

At Al Rayyan Institute, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform.

1. Information We Collect

We collect information that you provide directly to us when you:

Create an account or register for our services
Update your profile information
Enroll in courses or educational programs
Participate in discussions, forums, or interactive features
Contact our support team
Make purchases through our platform
Complete surveys or provide feedback

This information may include:

Personal information (name, email address, phone number)
Account credentials
Profile information (photo, biography, learning interests)
Payment and billing information
Course progress and completion data
Communications with our support team

Automatically Collected Information

We also collect certain information automatically when you use our platform, including:

Log data (IP address, browser type, pages visited, time spent)
Device information (hardware model, operating system)
Location information (based on IP address)
Usage patterns and preferences
Cookies and similar tracking technologies

2. How We Use Your Information

We use the information we collect for various purposes, including:

Providing and maintaining our educational services
Processing transactions and managing your account
Personalizing your learning experience
Communicating with you about your account, courses, and updates
Analyzing usage patterns to improve our platform
Resolving disputes and troubleshooting problems
Preventing fraud and ensuring security
Complying with legal obligations

3. Sharing Your Information

We may share your information with the following third parties:

Service Providers: Companies that perform services on our behalf, such as payment processing, data analysis, email delivery, hosting services, and customer service.
Business Partners: Educational content providers, instructors, and other partners who offer services or content through our platform.
Legal Requirements: When required by law, subpoena, or other legal process, or to protect our rights, privacy, safety, or property, or that of our users or others.

We do not sell or rent your personal information to third parties for their marketing purposes without your explicit consent.

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our platform and hold certain information. Cookies are files with a small amount of data that may include an anonymous unique identifier.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our service.

We use the following types of cookies:

Essential cookies: Necessary for the operation of our platform
Analytical/performance cookies: Allow us to recognize and count visitors and analyze how users navigate our platform
Functionality cookies: Used to recognize you when you return to our platform
Targeting cookies: Record your visit to our platform, the pages you visit, and the links you follow

5. Data Security

We implement appropriate technical and organizational measures to protect the security of your personal information. However, please be aware that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Your Data Protection Rights

Depending on your location, you may have certain rights regarding your personal information, including:

The right to access, update, or delete your information
The right to rectification (correct inaccurate data)
The right to object to our processing of your data
The right to restriction (limit how we use your data)
The right to data portability (receive your data in a structured format)
The right to withdraw consent (where applicable)

To exercise these rights, please contact us using the information provided at the end of this policy.

7. Children's Privacy

Our platform is not intended for use by children under the age of 16. We do not knowingly collect personal information from children under 16. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us so that we can take appropriate action.

8. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top of this policy.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us through our support system or at the contact information provided on our website.